Toilet repair in London
Running, leaking, weak-flushing, wobbly or blocked. Usually fixed same or next day, in a one-hour arrival window.
Plus parts. Saturday same as the weekday rates. Estimate before we start.
What we fix
Find your fault below. Most come down to a worn part in the cistern or a failed seal. A Saint diagnoses the cause, fits the correct part for your system, and tests the toilet before leaving.
Toilet keeps running
A worn fill valve or flush valve letting water pass into the pan.
Weak flush or no flush
Often a failed flush valve, syphon or dual-flush mechanism.
Leak at the base of the pan
Commonly a failed pan connector or a loose fixing letting the pan rock.
Leak between cistern and pan
Usually the doughnut washer or the cistern bolts need replacing.
Wobbly or rocking toilet
Loose floor fixings or a pan fitted without bedding, which can crack the pan if left.
Concealed cistern fault
Diagnosed and repaired through the flush plate on Geberit, Grohe and Roca frames.
Wall-hung toilet fault
Repairs to the frame-mounted cistern and flush mechanism behind the wall.
Dual-flush button not working
Common on push-button and plate systems, usually a worn mechanism.
Cracked or broken seat
Replaced with a correctly sized seat and new fixings.
We work on close-coupled, back-to-wall, wall-hung and concealed-cistern toilets, and the common UK brands: Geberit, Grohe, Roca, Ideal Standard, Twyford and Armitage Shanks.
Different job? Stubborn or repeated blockages are on unblocking toilets and sinks, pumped units on Saniflo and macerator repairs, hidden leaks on sourcing and curing leaks, and taps on tap fitting and repair.
What it costs
Typical labour times in London. Parts are charged on top and you get an estimate before work begins. Most toilet repairs are finished in one visit.
Where we cover
All London boroughs, plus the TW, KT, CR and BR postcode areas. Our Saints travel by motorcycle and scooter, so we arrive quickly and park easily in congested and controlled-parking streets. Period conversions with concealed or high-level cisterns are routine work for us.
Landlords and letting agents
We arrange access directly with your tenant or collect keys from your agent, so you do not need to attend. A toilet repair can be booked alongside other jobs in one visit.
Account invoicing and pre-approved spend limits are set out on our landlord services page.
The regulations that apply
Toilet and cistern work must meet the Water Supply (Water Fittings) Regulations 1999, which govern how a cistern fills and overflows and prevent waste and contamination. In practice: a repaired toilet should fill and flush correctly without wasting water.
For landlords, keeping the toilet and its water supply in working order falls under the repairing duties in section 11 of the Landlord and Tenant Act 1985.
Why Silver Saints
Toilet repair FAQs
Can you repair my toilet in London today?
Often yes. Same-day and next-day repairs across London, subject to availability. Call 0207 0999 199 or book online and we confirm a one-hour arrival window.
How much does a toilet repair cost in London?
Charged by time: £60 plus VAT for the first half-hour, then £30 plus VAT per half-hour, plus parts. A running-toilet valve swap is usually £60 to £90 plus VAT.
Why does my toilet keep running?
Usually a worn fill valve or flush valve letting water pass into the pan. We replace the faulty part, normally within one visit.
Can you fix a leaking toilet?
Yes, at the base of the pan, between the cistern and pan, or from the fill valve, by renewing the failed seal or part.
Do you repair concealed and wall-hung toilets?
Yes, including Geberit, Grohe and Roca frame systems, working through the flush plate to reach the mechanism.
Is your work guaranteed?
Yes. A 12-month guarantee on labour and on parts we supply, against faulty workmanship or failed parts, subject to our standard terms.
Running, leaking or wobbly toilet?
Book online or call, and we'll sort it quickly with the Silver Service you deserve. Monday to Saturday, 8am to 5pm.
What's included in the service?
- On-site diagnosis of the toilet or cistern fault and a clear estimate before any work starts
- Repair of running, overflowing, leaking, weak-flush and non-flushing toilets
- Fill valve, flush valve, siphon and washer replacement with the correct part for the cistern
- Concealed and wall-hung toilet repair through the flush plate or service panel
- Pan-to-soil connector and cistern-to-pan seal renewal, with the pan re-secured to the floor
- Water level reset to the cistern's marked line to prevent overfilling and weak flushes
- Testing through several flush cycles with a check for seep at the pan and base before leaving
- A 12-month guarantee on labour and parts we supply, on insured work
We charge £60+vat for the first half-hour and £30+vat for any half-hour thereafter.
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