CUSTOMER FEEDBACK

Living out of London I always feel out of the loop with plumbers and builders, and quite vulnerable, where do you start to find someone reliable and honest? I can happily say that all those worries are behind me now, Silver Saints have provided a first class service, very personal and completely professional. I feel so much more confident now that I know they source the best people for the job and charge a reasonable amount of money. No hitches or glitches, just get on with the job and leave it all immaculate at the end, perfect.

Annie BalmeRelating to repairs carried out by:

This was the first time I used Silver Saints and I would recommend your company to anyone (and already have). Manfred did a superb job; he was quick, efficient and extremely knowledgeable on all the maintenance subjects that I raised with him. Silver Saints are like a breath of fresh air - I didn't think companies such as yours existed any more.

Sue McCorkellRelating to repairs carried out by: Manfred

Just to let you know, Roger from Silver Saints turned up exactly as required this morning and has now fixed the doors. The parts arrived on time too last night. I would just like to add that this is one of the very best services I have ever come across. Everything was done exceedingly well from start to finish. Thank you very much for bringing this service to bear on the major problem we had with the doors. Thanks again and kind regards,

Steven WilliamsRelating to repairs carried out by: Roger

Wanted to thank you for yet another great Silver Saints experience. Stan arrived well on time and did the jobs required very neatly and carefully, in the high standards I have now become used to from Silver Saints. You guys are by far the most professional and helpful handyman service I have ever come across.

Luyolo MgodiRelating to repairs carried out by: Stan

Our flat has hollow walls. We needed two wardrobes fixing to the walls and a picture hung. Just before he (Stan) arrived the front door handle had come off. As it is integral to the door lock the builder required a new part and was unable to fix until the next day. Stan did the jobs we requested and managed to get the door and locks to work properly until they could be replaced. Extremely helpful and knowledgeable. Very impressed. Highly recommend.

Carla BennettRelating to repairs carried out by: Stan

Just wanted to let you know the service was outstanding. Stan was quick, professional and on time. I will definitely recommend your firm to friends and family.

PiaRelating to repairs carried out by: Stan

Eric was lovely and did a good job, thanks.

M. BarryRelating to repairs carried out by: Eric

Gareth was very fast & tidy in his work. Its all been completed satisfactorily.

Cath SaundersRelating to repairs carried out by: Gareth

I don’t usually write reviews or fill out questionnaires but I feel compelled to let you know that Richard was truly a “saint.” He was so efficient, intelligent, helpful, cheery and an absolute pleasure. I would say that your company rated as one of the top 3 customer service providers I have ever worked with in London. I am enormously impressed. I would be happy to share the info with my friends as they are always looking for a service like yours!

A.C Si-AhmedRelating to repairs carried out by: Richard

I was indeed happy with the work done by Manfred. He was both an excellent handyman and a very courteous and pleasant person. I would not hesitate to use Silver Saints again.

David BellRelating to repairs carried out by: Manfred

Gareth was excellent and I'll definitely use your service again.

Ian DrewRelating to repairs carried out by: Gareth

The service is 'excellent' - so impressed I've recommended your company to friends. The work is always of high standard, as requested and cleaned up immaculately afterwards. Also as a customer, Jasper was lovely to deal with on a personal basis.

KatrinaRelating to repairs carried out by: Jasper

We would just like to say thank you to Graham and Richard for our new shower that Richard put in for us, he did a fantastic job and we shall be using Silver Saints again. Thank you again.

Elaine StrideRelating to repairs carried out by: Richard

I am very happy with the work Robin has done, thank you. And he's very friendly to work with. I wouldn't hesitate to come back to Silver Saints.

Alison LemaireRelating to repairs carried out by: Robin

We are extremely happy with the work Roger carried out, he was extremely friendly and happy which is always nice. I would definitely use you again if anything came up.

Sequel Business SolutionsRelating to repairs carried out by: Roger

We were very happy with the service Paul provided and will definitely use Silver Saints again.

Shana LondonRelating to repairs carried out by: Paul

We were very pleased with the work Stan did and wouldn't hesitate to use the service again.

Catherine BurkeRelating to repairs carried out by: Stan

We were pleased with the assistance Roger provided us and will definitely consider you for any upcoming work

Lesley DwyerRelating to repairs carried out by: Roger

I was delighted with Silver Saints. Stan turned up on time, got on with the work having discussed it with me, and did lovely work. I'm very pleased and will definitely be using Silver Saints again.

Margaret HughesRelating to repairs carried out by: Stan

We were extremely happy with the service Silver Saints and Paul provided. Will use Silver Saints again.

18 Feet RisingRelating to repairs carried out by: Paul

Wanted to thank you for yet another great Silver Saints experience. Stan arrived well on time and did the jobs required very neatly and carefully, in the high standards I have now become used to from Silver Saints. You guys are by far the most professional and helpful handyman service I have ever come across.

Swetha RamachandranRelating to repairs carried out by: Stan

Our flat has hollow walls. We needed two wardrobes fixing to the walls and a picture hung. Just before he (Stan) arrived the front door handle had come off. As it is integral to the door lock the builder required a new part and was unable to fix until the next day. Stan did the jobs we requested and managed to get the door and locks to work properly until they could be replaced. Extremely helpful and knowledgeable. Very impressed. Highly recommend.

Carla BennettRelating to repairs carried out by: Stan

We were very happy indeed with the service we received from Silver Saints. I have recommended you to other companies in this building. - Kathryn Smith I just wanted to say how impressed I was with the service your team offered. Eric arrived promptly, kept me informed throughout and did a thoroughly professional job with little fuss and mess.

Hayley BoydRelating to repairs carried out by: Eric

I was impressed by your work. I just wanted to say how pleased I was by the efficient and professional job that Stan did today.I will be in touch if there is anything else I need doing.

Michael BushRelating to repairs carried out by: Stan

I mentioned when I phoned the office to book some more work that I was really delighted with the work and how professional and friendly Eric was. I have a great nervousness about getting people in to do things (bad experiences in the past) and this experience has completely transformed my view of the industry. I think you are doing great things and will certainly recommend you in the future.

Polly KnewstubRelating to repairs carried out by: Eric

Eric undertook a variety of jobs, putting up vertical, wooden, roller and roman blinds as well as replacing a number of light fittings, assembling a CD case and putting a draught excluder on the door. He advised me on a number of issues including using low energy bulbs with dimmer switches. The all round service that Silver Saints provide is exceptional and quality of work second to none. I would definitely use Silver Saints again and am happy to recommend them to others.

Anne HayhurstRelating to repairs carried out by: Eric

I was really impressed with Robin and the general booking service I received and would happily refer. I do have some more work I would like quoted for – it is wood work on doors and sills.

JP LagesseRelating to repairs carried out by: Robin

I have just used your service for the first time and I am very happy. Living in South London for nearly 7 years it has always been stressful finding a good plumber. Your Chap ( Roger) Turned up on time and was very polite and professional, He fixed the shower and gave us advice on further maintenance.

Deborah AberyRelating to repairs carried out by: Roger

I had excellent service from Eric. He arrived on a motorbike, and was polite, engaging and hardworking from start to finish. I'll leave an official review now.

James EdgeRelating to repairs carried out by: Eric

Just wanted to send an email to say how pleased I am with the job. Roger was really very kind and courteous (I had made a real mess). The mirror is not only hung but to my great relief my botched attempt is totally covered up, excellent value for money as far as I am concerned. Would totally recommend Silver Saints and Roger to anyone.

Sarah CrooksRelating to repairs carried out by: Roger

May I commend you on the professionalism and expertise I have had the pleasure to experience this morning. Roger provided an excellent service and installation for my LCD tv. He is truly a great ambassador for your organisation and look forward to doing business with you very soon.

Saj HussainRelating to repairs carried out by: Roger

I am delighted with Eric's work - it was of necessity a vague brief and he carried it out with efficiency and resourcefulness. I will certainly recommend you to others, and doubtless be back for assistance in the future.

Monica GouldRelating to repairs carried out by: Eric

Just had Richard here this morning - fantastic service, will highly recommend you to people. Thanks very much indeed.

Richard CantRelating to repairs carried out by: Richard

I just wanted to say how impressed I was with the service your team offered. Eric arrived promptly, kept me informed throughout and did a thoroughly professional job with little fuss and mess.

Hayley BoydRelating to repairs carried out by: Eric

Just to let you know we were really pleased with the work Paul did and his manner and attitude.

Ewen ScottRelating to repairs carried out by: Paul

Your workman Jasper turned up on time, did what was needed, ensured it was right for me, and his advice was also well received. From two visits from this man I am sure that your company is exceptional in its attitude and standard of workmanship. I am impressed and grateful to have you available.

Douglas BrockRelating to repairs carried out by: Jasper

The chap was super polite and efficient. I would definitely use your services again. You came highly recommended from some other ladies in and around Connaught sq.

Sonia SimichRelating to repairs carried out by:

I’m extremely happy with the service provided by you guys and will definitely be contacting you again in the near future.

Piers ThompsonRelating to repairs carried out by:

Just to say “Thank You” for sending a knight in shining armour (or in Leather Riding Gear). Dan was fantastic, he did all the jobs on my “to do” list, was quick, efficient and nothing was too much trouble or effort. He made me feel a valued customer and not some silly female who couldn’t do these jobs herself. With many thanks once again, I shall be recommending you to everyone.

Jackie O'MalleyRelating to repairs carried out by: Don

I thought you were great and have already told lots of friends! I will definitely use you again.

Karen LilleymanRelating to repairs carried out by:

We were very pleased with the great service we received from Patrick and all the team at Silver Saints and we will certainly be recommending you to friends. Friendly, reliable and quick - a refreshing change from some of our other experiences of tradesmen since moving to London!

Ruth Sander Relating to repairs carried out by:

Thank you for your work yesterday - Richard was punctual and dedicated to doing a good job. We look forward to hearing from you with regards to the next stage of fixing the pull cords and adding security features, as discussed with him yesterday. I hope you were able to take payment from the card with no problems. Many thanks again - glad to have found a professional handyman company in London!

Dana ArmeanRelating to repairs carried out by: Richard

I was extremely happy with Robin's work and professionalism. I've added a positive report in Problem Solved. I'll recommend you to my friends and use you again when some work comes up

Claudia MendiasRelating to repairs carried out by: Robin

You guys were great, we’ll use you again and we’ll certainly tell our friends and family about you.

Matthew RhodesRelating to repairs carried out by:

We were very happy with the service provided by Jasper of Silver Saints, and I wouldn't hesitate to recommend your company to others.

Vicki ForrestRelating to repairs carried out by: Jasper

I just wanted to give you some feedback, Roger was a really nice guy who turned up on time and did an excellent job. I will definitely recommend and use you again.

Tracey StockRelating to repairs carried out by: Roger

Roger has just left after hanging three pendant lights for me (none of them straightforward!) and I just wanted to say how delighted I am with his work. He's a lovely chap and has done a brilliant job.

Kati CarterRelating to repairs carried out by: Roger

I just wanted to say how pleased I was with your guy today - sorry, I don't remember his name. As soon as he saw the problem, he came up with the quickest way of solving it rather than spending hours on a more complicated fix even though that would have generated more revenue. That is brilliant customer service, and I will be back in touch in a couple of weeks when I've moved into my new flat so that you guys can do some more work for me.

Carlo FrancoliniRelating to repairs carried out by:

Stan arrived 10 minurtes early to fix our sash Windows. It was all done in less than an hour, no mess, no fuss and a fixed cost. A great service which we will undoubtably use again and will also recommend to people we know.

Alisa WackleyRelating to repairs carried out by: Stan

I wanted to let you know that your employee Luke visited my property this morning to complete several DIY jobs. Not only was he very professional, he left my property in immaculate condition, reconnected my many wires to their sockets and put all my heavy furniture back in the correct position. I did not have to ask him to do any of this rather he did it all without prompting. I would be pleased to recommend him and your service.

Miriam SteinRelating to repairs carried out by: Luke

The service we received from Luke was courteous, efficient and unobtrusive. He was really patient with my inquisitive toddler, and went out of his way to solve the problem of a faulty shower door that he was trying to fit - even going personally to 4 or 5 different places to find a replacement. The list of things he fixed in our flat probably didn't look that complex, but they have collectively made it a nicer place to live. Thank you!

Bonny ChmelikRelating to repairs carried out by: Luke

I have to say that both Eric and the guy who came to the first call, Richard, were exemplary. Given how difficult it is to get tradesmen to small repairs in London, it's been fantastic that we've found Silver Saints and we're really happy with the people you sent, not least because they solved a long standing problem with the minimum of fuss.

Dave WilsonRelating to repairs carried out by: Eric

Richard is always a pleasure to deal with- would absolutely recommend to friends, he always does a thorough job and explains everything v clearly!

Amber JohnstonRelating to repairs carried out by: Richard

Don was charming and did a difficult task very well. It was great to find a company which is so reliable! I shall definitely use you again, and will recommend you to others. And the person who came on the 10th was equally good.

Judy CarneyRelating to repairs carried out by: Don

Just a quick note to say the painting work that was carried out by Roger at the weekend was to a very high standard. Myself and my Director are extremely happy with the results. Super work ?

Ian Thompson-StewartRelating to repairs carried out by: Roger

Just wanted to say thanks - that the job was done and done very professionally at a reasonable cost. I’m very happy with the service and will be using Silver Saints again – and recommending them to all

Marie GianniniRelating to repairs carried out by: Paul

Just wanted to say thanks - that the job was done and done very professionally at a reasonable cost. I’m very happy with the service and will be using Silver Saints again – and recommending them to all

Andrew PinkRelating to repairs carried out by: Kane

Don was charming and did a difficult task very well. It was great to find a company which is so reliable! I shall definitely use you again, and will recommend you to others.

Judy CarneyRelating to repairs carried out by: Don

We are very happy with Roger and would be happy to have him back for future repairs etc. I have already recommended Silver Saints to a friend.

Jackie LambertRelating to repairs carried out by: Roger

Roger was very helpful and I would certainly recommend him to others, in fact everyone you have sent me has been very helpful.

Viki-Louise HalkettRelating to repairs carried out by: Roger

I can definately recommend both Gareth and Stan. Not only was the work completed well, but the house was left clean, they were punctual and really friendly. I am very happy. Actually I have already recommended Silver Saints to a friend. I was actually referred to you by a friend.

Wendy BryantRelating to repairs carried out by: Gareth

I was very impressed. I will use him again and would certainly recommend him.

Ian McGinty 02/12Relating to repairs carried out by: Eric

I was very happy with Luke

Lez Brotherston 02/12Relating to repairs carried out by: Luke

Stan was good, I'd recommend him.

Manal RamadanRelating to repairs carried out by: Stan

Carl has done work for us twice now, and we would be happy to see him back when we require more work doing.

Adam Williams 02/12Relating to repairs carried out by: Carl

Luke did a great job. I will contact you when I will need future works.

Elisa AstorriRelating to repairs carried out by: Luke

Saints have saved my house and work.... I use them everywhere. On time, professional and courteous. Thanks to Peter, the saint in my life

Deborah 03/12Relating to repairs carried out by: Peter

We were super pleased with Jasper, he went above and beyond - even staying until just gone 6 on a Friday night. We would be pleased to use Jasper again but also, any of the other saints if our first experience is anything to go by. I also found the person I spoke to on the phone really helpful and his advice was excellent. Well done to all of you and keep up the good work.

Natasha BloomfieldRelating to repairs carried out by: Jasper

I just wanted to say a big thank you for the works that you recently undertook at our company flat. Not only where you able to provide a handyman in lighting speed, with in 20mins of booking. The handy man was brilliant, very professional and worked with the upmost diligence. The whole service was faultless from start to finish. We will sure to keep you in mind for future works and be recommending you to others.

Nicky GrovesRelating to repairs carried out by: Eric

We thought Richard was excellent. Really first rate

Fiona ThomasRelating to repairs carried out by: Richard

Eric was excellent, professional and explained everything clearly. I would definitely recommend him.

Ellie Davies 02/12Relating to repairs carried out by: Eric

The service was great from Carl - I am a happy customer!

Elizabeth RoystonRelating to repairs carried out by: Carl

Thank you for repairing my Saniflo so promptly yesterday. I would particularly like to say how much I appreciated the service provided by Carl who carried out the work.

Christopher Roundell 03/12Relating to repairs carried out by: Carl

I was impressed with Robin, and he was courteous and represented your company well. He undertook the work, and advised what was needed. I have no trouble in recommending Robin and Silver Saints as a company

Richard Prescod 03/12Relating to repairs carried out by: Robin

I would be happy to use your service in the future for any minor repair jobs, and would recommend you to friends. Jasper was punctual,professional and polite. The task was completed within an hour, and without any time being wasted.

Seleena Haque 03/12 Relating to repairs carried out by: Jasper

We were very pleased with Jasper. Came on time, worked quietly and efficiently, cleaned up well at the end. Windows repaired now work fine. We would be very happy to have him return any time.

John Knottenbelt 04/12Relating to repairs carried out by: Jasper

We were really pleased with the service and will definitely use it again. Have already been telling friends about the service.

Kate Pike 04/12Relating to repairs carried out by: Robin

I would happily recommend John to others and have him back to do further work. He was very professional and did a great job.

Andrew Stanley 02/12Relating to repairs carried out by: Johnathon

John was polite, smartly turned out, courteous and friendly. He was just 8 minutes late arriving but called me 5 minutes before he was due to explain that he would be a few minutes late - unheard of in your industry in my experience. The work he undertook was completed to my satisfaction and he left the bathroom in a suitable state. I would specifically ask for him to attend should I need the services of your company in the future as he is a credit to you.

Eve Somers 03/12Relating to repairs carried out by: Johnathon

I was very happy with the work that John did, it was quick, efficient and professional.

Abhishek Majumdar 03/12Relating to repairs carried out by: Johnathon

Don has come out a couple of times to this property, and has always been on time and fixed the problem promptly. I would be happy for him to come back in future.

Oliver Tezcan 03/12Relating to repairs carried out by: Don

Eric did very good job. Thanks to him. I would be very happy to have him back for future repairs and recommend him personally to my friends. 04/12

Kimiko HirshRelating to repairs carried out by: Eric

Eric and David were superb. 11 out of 10, for efficiency, effectiveness and charm.

Santa Raymond 04/12 Relating to repairs carried out by: Eric

I would be very happy to have Jasper back in the future and to recommend him to my friends. He is a very good professional and a very nice person.

Edna Crepaldi 04/12 Relating to repairs carried out by: Jasper

It is always a good experience when your guys come to fix something, Jasper came today with a colleague and they were both extremely nice and fixed my problem. Once again thank you for such a good service. I have reccommended you to friends and will continue to do so

Lola Monk 04/12 Relating to repairs carried out by: Jasper

Jasper was fantastic! Helpful, friendly, on time and efficient. I will definitely use your service again and recommend to friends.

Stefanie Sables 04/12 Relating to repairs carried out by: Jasper

I’m extremely happy with Eric’s work. He was prompt, explained everything I needed to know and identified and fixed the leak from my heating system. I’d definitely have him back again and will recommend Silver Saints to my friends.

Victoria Harrison 04/12 Relating to repairs carried out by: Eric

Just a quick email to tell you how pleased I was with Richard and Roman today. They were both professional friendly and well humoured. Every time something goes wrong at the guest house and call out for help I am often left down with shoddy work or people not turning up at all. It does make a refreshing difference when you get genuine people who turn up on time and take pride with what they do.

Francesca Hurst 04/12 Relating to repairs carried out by: Richard

I used SS for the first time this week and I will be happy to recomend it to anyone on need of getting a job done. Paul was very helpful and good at his job. He had knowledge across a range of jobs and he was clean, carefull and tidy. He arrived on time and did all jobs very proffesionally.

04/12 Relating to repairs carried out by: Paul